“We bake with our hearts” Heitzmann Bakery was started 40 years ago by Sonja and Erwin Heitzmann with a small bakery in Kirchhofen.

Today, with more than 100 stores, most of which are bakery/café combinations, Heitzmann is renowned not only for its quality and sustainability, but also for its social responsibility efforts in its home city of Biengen.

Still a family owned and operated business, Heitzmann is headed up by MD, Erwin Heitzmann with Amadeus Heitzmann as the deputy MD. 

Installation Overview

A highlight of the installation is the inventory & delivery management system. EasiPos Terminals record not only sales but also request new orders, GRVs and inventory data. Most stores are on a twice daily delivery schedule and such deliveries are managed centrally from information supplied by EasiPos. Additionally, EasiPos manages a very effective loyalty system, also controlled centrally with permanent updates to all stores.


About CSO / Enterprise

CSO / Enterprise consists of a unique (tried and tested) communication software application, de-ployed at Head Office and a small software agent at each store - guaranteeing secure data communication management and conrol.


The main CSO application with Qlikview as its engine allows interactive and superfast mining of BIG DATA. This is the key for the delivery schedule management and branch control.


Myriads of valuable business information and audit reports, including trends and stock requests provide HO with information to manage their branch empire. Financial control of the 100 plus Branches is another major aspect of this solution. In addition all POS terminals are programmed from HO, an outstanding and secure way to guarantee POS compliance at all stores - saving time and BIG MONEY.