The Capital Hotel Group
The Capital Hotel Group consists of six luxury Sandton-based properties, at the very pulse-point of Africa’s financial and business hub across the 3, 4 and 5 star segments. On offer are standard hotel rooms, fully furnished serviced apartments and modern conference facilities. Expansion plans include a further 5 properties located in Southern Africa.
Confronted with the choice of hotel management solutions available in South Africa, the Capital hotel Group decided to appoint a highly respected hotel consultancy corporation to carefully evaluate the various systems.
The winner of this comprehensive and independent study was the protel MPE hotelsoftware solution from Ankerdata! Subsequently,
The Capital Group have now deployed this MPE system in their present hotels. The solution is hosted via IT cloud which delivers the best of two worlds, Cloud technology and local ownership with resultant savings
Unique Key Features
• Cross property reservations & availability
• Component rooms (i.e. Three room apartments can be sold as one apartment or as three separate rooms
• Multiple rate structures across all properties with the option to derive rates from the Master rate. The master rate with rate values and sub rates are automatically recalculated when a percentage or fixed value is entered.
• Rate Update automatically re-calculates an entire rate group or an individual rate when a percentage is entered.
• Protel Yield manager provides the option to have a full BAR system running with percentage based closures and opening of rates. These rates are exportable to the GDS system and OTA’s.
• Automatic Surveys are automatically sent to the guest during mid stay, for example: “Dear Mr Marais, Thank you for choosing XYZ for your accommodation needs. In order to improve our service and your experience even further, please complete the attached survey”